Thank you for purchasing from HUIJOY TECHNOLOGY LIMITED. As a professional Hong Kong-based online retailer specializing in 3C consumer electronic products, we focus on standardized order handling, professional product packaging and stable logistics distribution. We aim to ensure all electronic devices are fully protected during transportation and delivered to customers in intact, undamaged and normal working condition. The following shipping policy applies to all orders placed on our Hong Kong store.
All shipping fees for 3C electronic orders are calculated based on product volume, weight, transportation distance and logistics service standards. The final accurate shipping cost will be automatically calculated and clearly displayed on the checkout page before order payment, with no hidden charges.
The standard shipping cycle for all our consumer electronic products is approximately 15 business days. All delivery times are for reference only and cannot be absolutely guaranteed. Actual delivery progress may be affected by logistics carrier scheduling, cross-border customs inspection, extreme weather, regional traffic control and other objective and uncontrollable factors.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@huijoytechnology.com. Please note that returns will need to be sent to the following address: UNIT R2, RM D, 16/F, KIN GA INDL BLDG, 9 SAN ON ST, TUEN MUN, HONG KONG.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@huijoytechnology.com.
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